The majority of our products are custom hand-made to order. This process takes a lot of time to ensure that every QT Album meets our exacting standards.
We reserve up to 25 business days from the time we receive your payment until we deliver the product to the courier for shipment.
Typical Turnaround Times
Although turnaround times can vary due to seasonal fluctuations, we are able to give estimated turnaround times on the following products:
AriaBooks & ArtBooks – 25 Business Days
Heirloom Books – 14 to 25 Business Days
Prints – 7 to 14 Business Days
Boxes – 7 to 14 Business Days
Should you require a quicker turnaround time, we may be able to accommodate this (depending on the product and our current work load).
There is a 40% surcharge for this service.
Please contact firstname.lastname@example.org when placing your order so that our staff can advise you properly on the availability of rush production for your album, boxes or prints.
Our Christmas order cut-off is the 19th of November* and during this time orders may take longer than the times listed above (please see: Christmas Deadlines 2018)
*date subject to change with notice.