QtAlbums Support

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Latest activity by QtAlbums Support
  • QtAlbums Support created an article,

    Cotton Rag Paper Change as of 15th Nov 2018

    QT is committed to providing you and your clients with the highest quality products made from the best raw materials. Recently, we had some issues with our cotton rag paper supplier that they were ...

  • QtAlbums Support created an article,

    Christmas Deadlines 2018

    To make sure your order is shipped on time before Christmas please follow the cut-off dates   ARTBOOKS / ARIABOOKS / HEIRLOOM BOOKS COVER TYPE: linen/leather PERSONALISATION: plain cover, embossed...

  • QtAlbums Support created an article,

    Premium Prints

    Premium prints are printed on our most beautiful surfaces such as Matte Cotton Rag (310gsm) or Hahnemühle© Baryta Paper (325gsm). These are single weight prints best for smaller sizes up to 6x9&quo...

  • QtAlbums Support created an article,

    Deckled Edge Prints

    Deckled edge prints have a gorgeously feathered edge which feel like they have been discovered between the pages of a long-lost antique.   Available sizes: 5x7" / 12.7 x 17.78 cm 8x11" / ...

  • QtAlbums Support created an article,

    QT FAQ - Table of Contents

    BEFORE YOU ORDER Production and turnaround times Shipping costs  Payment Methods Import Taxes / VAT Rules: Terms and Conditions of Sale: UK / WorldWide Do we sell to end customers? Anti-discrimin...

  • QtAlbums Support created an article,

    How to order a Heirloom Book

    At this time ordering a Heirloom Book is done manually via Email. We are working to launch a dedicated online designer.    In the meantime the ordering process is as follows: 1. Please design your ...

  • QtAlbums Support created an article,

    How to design - Adobe Lightroom

    It is possible to design QT ariabook / artbook in Adobe Lightroom's book module. Adobe partnered with Blurb and limits the possible output sizes to their specific ones + 12x12". Weirdly their ...

  • QtAlbums Support created an article,

    Common errors in designs

    In general, we work under an assumption that your pictures and design are made with utmost care in both artistic and technical department. This allows us to focus on our craft. Still, during printi...

  • QtAlbums Support created an article,

    Product return for repair policy

    Should there be a need to return a damaged album to us please follow these strict guidelines.   1. All products must be returned in their original shipping packaging and presentation packaging.  Ar...

  • QtAlbums Support created an article,

    Warped / bowed pages

    WARPING   Once the album leaves QT HQ where we keep controlled levels of Relative Humidity (40-45% RH), we can’t control the way the package is delivered over few days in transit. We use the bubble...